DO I NEED TO VISIT A TAILOR BEFORE ORDERING ONLINE?
You do NOT need to visit a tailor before ordering. Based off information you probably already know like your height, weight, (jacket size) and pant size, we should be able to get you off to a good start. If you are keen to get out the measuring tape, we do have video and pictorial instructions in the sizing section of ordering.
WHAT SIZES DO I NEED TO KNOW BEFORE ORDERING?
Our goal is for you to experience full bespoke sizing without needing to visit a tailor. If you know your height, weight, jacket size, pant size we should be able to get you off to a good start. If you are keen to get out the measuring tape, we do have video and pictorial instructions in the sizing section of ordering.
WHAT MEASUREMENTS DO YOU WORK OFF FOR MY CUSTOM SHIRT?
Our shirts are based on 6 measurements: Collar Size, Sleeve Length, Chest Width, Midsection Width, Shoulder Width, Shirt Length. These measurements are based on shirt measurements, and NOT body measurements. We find using shirt measurements as the parameter to be more accurate as there is less room for interpretation vs body measurements.
SHOULD I CHOOSE "DON'T KNOW SIZES" OR "KNOW MY SIZES"?
If you've ordered from us before, there will be a record of your past sizes in the Order History of your Account - please choose Know My Sizes. If your previous order worked well, or you want to make a slight adjustment, (e.g., the sleeves need to be an inch shorter, the Chest should be half an inch bigger) please work off the measurements in your Order History as a base. If they do not look right, please let us know and we can confirm with you.
If you are new to Blank Label, please choose Don't Know Sizes. From there we recommend choosing the Ask Our Tailors option. If you do already have a shirt that fits well, you're welcome to measure it (instructions are provided), or send it in for us to measure it (free with a postage-paid envelope).
IF I CHOOSE "DON'T KNOW SIZES", SHOULD I THEN CHOOSE "ASK OUR TAILORS", "MEASURE YOUR BEST FITTING SHIRT" OR "SEND US A SHIRT"?
We recommend choosing the Ask Our Tailors option. It will ask you for information you already know like your height, weight, pant size, etc. From there our Pattern Maker will work out your exact shirt measurements which will then be stored in your account. If you have a shirt that fits well and want to replicate that sizing, you're welcome to measure it (instructions are provided), or send it in for us to measure it (free with a postage-paid envelope).
I CHOSE THE SEND US A SHIRT OPTION, NOW WHAT HAPPENS?
Once your Send Us A Shirt order has been received, we will mail you out a postage-paid envelope. Simply place your shirt in the envelope and mail it back. From there, we will measure the shirt, send the measurements to our Pattern Maker, and mail you back the shirt. We do not begin construction on your custom Blank Label shirt until we receive and have measured your existing shirt.
I HAVE AN ISSUE WITH MOST SHIRT ARM HOLES, CAN I ENTER A CUSTOM MEASUREMENT FOR THAT?
Our Pattern Maker cuts the arm holes of each shirt to be proportional to the rest of the shirt, based on the other dimensions for the order. However, if you would prefer to specify a different Arm Hole Width, please measure the Arm Hole Width of a shirt you own that fits well, and let us know the width (not circumference) that you would like us to use for the Arm Hole Width. Here are a few pictorials, image 1, image 2, image 3.
I HAVE MEASUREMENTS FROM A TAILOR, CAN I USE THOSE?
For each order we require sizing to be entered through one of our custom sizing options online. In addition, if you would like to provide measurements from your tailor, we can definitely include those on the order for our Pattern Maker.
I LIKE TO WEAR A WATCH, CAN I HAVE A CUSTOM CUFF SIZE?
Our Pattern Maker cuts the cuff of each shirt to be proportional to the rest of the shirt, based on the other dimensions for the order. However, if you would prefer to specify a different Cuff Width, please measure the Cuff Width of a shirt you own that fits well, and let us know the width (not circumference) that you would like us to use for the Cuff Width. Here is a pictorial.
(Please note that for Regular (single and double button cuffs) we measure across the full width of the cuff. But for French cuffs we measure from the middle of the button hole to the opposite edge.)Here is a pictorial.
WHAT IS THE RETURNS POLICY IF IT DOESN'T FIT?
Even though every single shirt we make is custom made just for you, we understand custom sizing can be a challenge, so if your first shirt doesn't fit, we'll remake a new one for you from scratch - and we donate the old one to charity. Even better, domestic and international return shipping is free.